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10大常見故障快速排查|除垢保養|專業師傅上門維修
Fast troubleshooting & on-site repair for commercial kitchen equipment
⚠️ 重要安全提示 | Safety Warning
涉及高壓電、加熱管、蒸汽壓力、密封氣管部分,切勿拆開機器內部,有觸電、燙傷風險,僅可進行外部簡單檢查。
Never disassemble internal components with high voltage, heating elements or steam pressure. Risk of electric shock and scalding. External inspections only.
區分「可自我修復」與「需專業維修」,快速判斷處理方式
Self-repairable vs professional repair classification
???? 現象 | Symptom
機器運轉燈亮,但一直沒有蒸汽出來
Operation light is on, but no steam is produced
???? 常見原因 | Common Causes
供水異常、過濾器堵塞、水位探頭髒污、加熱管損壞
Abnormal water supply, clogged filter, dirty water probe, damaged heating element
✅ 可自我修復檢查 | Self-Repairable Checks
❌ 無法自行修復 | Professional Repair Required
加熱管燒毀、水位感應器故障、主板問題,需聯絡專業維修
Burned heating element, faulty sensor, mainboard failure
???? 現象 | Symptom
有少量蒸汽,達不到設定溫度,加熱時間變很長
Weak steam, fails to reach set temperature, long heating time
???? 常見原因 | Common Causes
水垢堆積嚴重、進水壓力不足、門膠條漏汽
Heavy limescale buildup, low water pressure, leaking door gasket
✅ 可自我修復檢查 | Self-Repairable Checks
❌ 無法自行修復 | Professional Repair Required
加熱管效能衰退、蒸汽泵故障
Degraded heating element, faulty steam pump
???? 現象 | Symptom
關好門,但門縫一直跑出蒸氣,機器熱度上不去
Steam escapes from door gap, temperature cannot rise properly
???? 常見原因 | Common Causes
門膠條老化變形、門鉸鏈鬆動、門沒有扣緊
Aged door gasket, loose hinges, improperly latched door
✅ 可自我修復檢查 | Self-Repairable Checks
❌ 無法自行修復 | Professional Repair Required
膠條破損硬化,需要更換新膠條
Damaged & hardened gasket needs replacement
???? 現象 | Symptom
屏幕跳出 E1/E2 等故障碼,按任何按鈕沒反應
E1/E2 error codes displayed, buttons unresponsive
???? 常見原因 | Common Causes
水位異常、過熱保護觸發、安全溫度保護跳掣
Abnormal water level, overheat protection triggered
✅ 可自我修復檢查 | Self-Repairable Checks
❌ 無法自行修復 | Professional Repair Required
溫度感應器、主板故障,必須專業維修
Faulty temperature sensor or mainboard
???? 現象 | Symptom
每次用完爐腔好多積水,地面偶爾滴水
Excess water remains in cavity, occasional floor dripping
???? 常見原因 | Common Causes
排水管路堵塞、排水濾網被食物殘渣塞住、排水閥卡雜物
Clogged drain line, blocked drain filter, stuck drain valve
✅ 可自我修復檢查 | Self-Repairable Checks
❌ 無法自行修復 | Professional Repair Required
排水電磁閥損壞
Damaged drain solenoid valve
???? 現象 | Symptom
機器不停進水,水滿之後從機體溢出
Non-stop water filling, water overflows from machine
???? 常見原因 | Common Causes
水位探頭結水垢、進水電磁閥卡異物關不緊
Limescale on water probe, debris stuck in inlet valve
✅ 可自我修復檢查 | Self-Repairable Checks
❌ 無法自行修復 | Professional Repair Required
進水閥損壞、水位控制器故障
Damaged inlet valve or water level controller
???? 現象 | Symptom
有蒸汽但食物一邊熟一邊生,風扇完全不轉或有異響
Uneven cooking, fan stationary or making abnormal noise
???? 常見原因 | Common Causes
風扇葉卡食物殘渣、馬達過熱保護、風扇馬達損壞
Debris stuck in fan blades, motor overheat protection, faulty motor
✅ 可自我修復檢查 | Self-Repairable Checks
❌ 無法自行修復 | Professional Repair Required
風扇馬達燒壞
Burned-out fan motor
???? 現象 | Symptom
一開蒸爐,電箱空氣開關直接跳脫
Main circuit breaker trips immediately when turned on
???? 常見原因 | Common Causes
加熱管漏電、線路受潮、內部線路老化
Heating element leakage, damp wiring, aged internal wiring
✅ 可自我修復檢查 | Self-Repairable Checks
❌ 無法自行修復 | Professional Repair Required
強烈建議不要再開機,避免危險,立即聯絡維修
DO NOT retry. Contact professional immediately for safety
???? 現象 | Symptom
屏幕持續顯示除垢提醒,已經做完除垢程序仍然報提示
Descaling warning remains even after completing descaling process
???? 常見原因 | Common Causes
水垢太厚、除垢劑用量不足、除垢計數器未重置
Heavy limescale, insufficient descaler, counter not reset
✅ 可自我修復檢查 | Self-Repairable Checks
❌ 無法自行修復 | Professional Repair Required
水垢沉積於感應器內部,需要師傅拆解清潔
Limescale inside sensor requires professional disassembly
???? 現象 | Symptom
運作時機身外殼過熱,排氣幾乎沒有,內部壓力大
Casing overheats, little exhaust output, high internal pressure
???? 常見原因 | Common Causes
排氣管道堵塞、排氣濾網油污堵塞
Blocked exhaust pipe, grease-clogged exhaust filter
✅ 可自我修復檢查 | Self-Repairable Checks
❌ 無法自行修復 | Professional Repair Required
排氣電磁閥故障
Faulty exhaust solenoid valve
適合餐廳商用設備,減少故障、延長機器壽命,降低維修機率
Extend equipment lifespan & reduce breakdowns for commercial kitchens
每日營業完畢,待機器完全降溫後,用軟布擦拭爐腔內食物殘渣,切勿用鋼刷大力刮擦。
Wipe cavity daily after cooling. Avoid abrasive steel brushes.
門膠條凹槽容易卡食物碎、油污,每日擦拭乾淨;檢查膠條是否變形,保持密封。
Clean door gasket daily. Check for deformation to maintain seal.
建議依據使用頻率,每週/每兩週執行機器內置除垢程式,使用專用商用蒸爐除垢劑。
Run descaling program every 1-2 weeks with professional descaler.
排水口濾網很容易被食物碎渣堵塞,每日關機冷卻後拆出清洗,避免造成腔體積水。
Clean drain filter daily to prevent water accumulation.
定期斷電冷機後,擦拭水位探頭表面水垢;避免水位偵測失靈,出現不停進水等問題。
Clean water level probe regularly to prevent detection failure.
進水管前端過濾網攔截泥沙雜質,每月拆洗一次;堵塞會造成供水不足、蒸汽量變小。
Clean inlet filter monthly to maintain water flow & steam output.
排氣濾網堆積油污會堵塞排氣,機身過熱;定期拆洗濾網,檢查外接排氣管不要折彎。
Clean exhaust filter regularly. Check pipe for kinks.
清洗爐腔時避免水大量噴灑控制面板、電源位置;水氣滲入會造成短路、跳電、主板燒毀。
Do not spray water on control panel. Risk of short circuit.
長期停用前,完成一次完整除垢,排淨機器內殘留積水,打開機門保持內部乾燥。
Full descale & drain before long storage. Keep door open.
平時留意蒸汽量、有無異響、漏汽、報警提示;細小問題及早處理,避免小故障惡化。
Monitor steam output & noises. Fix small issues early.
備註:保養只能降低故障,一旦出現跳電、主板報錯、零件損壞,請立即聯絡專業師傅上門維修。
Note: Maintenance reduces faults. Contact professionals for electrical or component failures.
從機齡、故障類型、維修費用三個維度綜合判斷
Evaluate based on machine age, fault type & repair cost
機器使用年限短(5 年以內)
機體主要結構完好,更換零件費用遠低於買新機,性價比最高
故障屬於常見小問題
蒸汽偏小、輕微漏水、門邊漏汽、簡單錯誤代碼等,師傅上門即可解決
維修報價低於新機價格 30%
維修總費用(人工+零件)佔新機三成以內,優先維修經濟效益更高
機器外殼、內膽完好
內膽沒有腐蝕穿孔、機架沒有生鏽損壞,維修後可以正常營業
✅ 優點:省錢、停機時間短,當天或隔日就可以復工
❌ 缺點:舊機部分老舊配件後續仍有機會陸續出小問題
使用超過 8-10 年高負荷運轉
到達設計壽命後,加熱管、主板、壓力組件會接連損壞,維修成本不斷累積
核心大件同時損壞
主板燒毀、多組加熱管全部損壞、內膽腐蝕滲漏,維修費接近新機一半
維修後反覆故障
同一位置不斷壞,代表機器整體老化,反覆停機嚴重影響餐廳營業
舊款機件已經停產
關鍵零件斷貨,就算想維修也沒有合適配件,只能更換新機
✅ 優點:全新機器故障率低、效能更好、節能,享有原廠保養
❌ 缺點:投入成本高,需要時間訂購、安裝調試
機齡新、壞小件、維修便宜
→ 維修蒸爐
機齡老、壞大件、維修昂貴又常壞
→ 更換新機
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On-site repair service covering all districts of Hong Kong
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Book free on-site inspection now
香港九龍觀塘駿業裏10號業運工業大廈5D
5D, Yip Win Industrial Building, 10 Tsun Yip Lane, Kwun Tong, Kowloon, HK
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