商業電器維修:5531 1921 家庭電器維修:6764 5053 維修售後支援:5445 4474
故障現象:酒櫃運轉但溫度一直降不到設定溫度
原因分析:壓縮機故障、雪種洩漏、散熱塵垢過多
用戶自檢:檢查背後散熱位是否被雜物阻擋,門有冇關實
維修處理/更換零件:清潔散熱網;雪種測漏加註;損壞需更換壓縮機
Symptom: Cabinet runs but temperature cannot reach target
Cause: Compressor failure, refrigerant leakage, dusty heat‑dissipation grille
Self‑check: Check rear ventilation is not blocked; confirm door fully closed
Repair / Replace Parts: Clean condenser grille; leak test & recharge refrigerant; replace faulty compressor
故障現象:一陣凍一陣唔凍,溫度數字不停浮動
原因分析:溫度感應器老化、風扇循環異常、門封漏冷
用戶自檢:觀察門膠條是否有縫隙,內籠風扇有無轉動
維修處理/更換零件:更換溫度感應器;維修循環風扇;替換老化門封膠條
Symptom: Cooling unstable, temperature reading jumps frequently
Cause: Aged temperature sensor, circulation fan fault, door seal cold‑leakage
Self‑check: Check door seal gaps; listen for inner fan rotation
Repair / Replace Parts: Replace temperature sensor; repair circulation fan; renew door gasket
故障現象:插電完全無燈光、無聲音,完全唔啟動
原因分析:電源板故障、保險絲燒毀、電路接線鬆脫
用戶自檢:插座測試有冇電,電源插頭是否插穩
維修處理/更換零件:檢查更換保險絲;維修電源主板;重接鬆脫線路
Symptom: No light, no sound, totally dead after plug‑in
Cause: Power board defect, blown fuse, loose wiring
Self‑check: Test wall socket power; confirm plug firmly inserted
Repair / Replace Parts: Inspect & replace fuse; repair power mainboard; re‑secure loose wires
故障現象:機器有製冷運作,但屏幕完全沒有畫面
原因分析:顯示面板故障、接觸線鬆動、主板供電異常
用戶自檢:重新斷電重啟 5 分鐘再開機測試
維修處理/更換零件:重新插接排線;維修或更換觸控顯示面板
Symptom: Cooling works normally but display panel completely black
Cause: Display panel damage, loose ribbon cable, abnormal mainboard power supply
Self‑check: Power off 5 minutes then restart
Repair / Replace Parts: Re‑seat ribbon cable; repair or replace touch‑display panel
故障現象:屏幕有顯示,但觸摸按鍵完全沒有反應,改唔到設定
原因分析:觸摸面板受潮老化、主板控制模組損壞
用戶自檢:抹乾面板表面水氣,斷電重啟測試
維修處理/更換零件:清潔檢查排線;必要更換整套觸控面板
Symptom: Screen lights up, but touch buttons fail to respond, cannot change setting
Cause: Moisture‑damaged aged touch panel, mainboard control module failure
Self‑check: Wipe off surface moisture; power‑cycle reboot test
Repair / Replace Parts: Clean & inspect ribbon cable; replace full touch‑panel assembly if needed
故障現象:機器不停嗶嗶叫,觸發警報
原因分析:門未關妥、溫度超標、故障代碼觸發警報
用戶自檢:關緊櫃門,查看屏幕有冇彈出錯誤代碼
維修處理/更換零件:排除門關閉問題;讀取故障代碼維修對應零件
Symptom: Constant beeping alarm
Cause: Door not closed properly, temperature out‑of‑range, error‑code trigger
Self‑check: Firmly close door; check display for error code
Repair / Replace Parts: Solve door‑closing issue; troubleshoot parts per error code
故障現象:雙溫區其中一區正常製冷,另一區完全唔凍
原因分析:分區風扇損壞、擋風隔板移位、控溫感應器故障
用戶自檢:檢查內籠擋板有冇被酒瓶擋住出風口
維修處理/更換零件:維修分區循環風扇;更換對應溫度感應器
Symptom: One cooling zone works fine, another zone cannot cool
Cause: Zone fan failure, baffle displacement, zone temperature sensor fault
Self‑check: Check wine bottles do not block air outlet baffles
Repair / Replace Parts: Repair zone circulation fan; replace faulty zone sensor
故障現象:櫃內結冰、厚霜堆積,影響冷風循環
原因分析:除霜系統失效、門封漏氣、濕度過高
用戶自檢:停機解凍,檢查門膠條有冇漏冷氣
維修處理/更換零件:維修除霜感應器;更換門封膠圈
Symptom: Heavy frost & ice inside cabinet blocking airflow
Cause: Defrost system failure, door seal air‑leakage, excessive humidity
Self‑check: Power‑off defrost; inspect door gasket cold‑leakage
Repair / Replace Parts: Repair defrost sensor; renew door gasket
故障現象:底部滴水、櫃內有積水
原因分析:排水孔堵塞、排水管脫落、凝水盤滿溢
用戶自檢:查看底部接水盤是否水滿,清理排水孔異物
維修處理/更換零件:疏通排水管路;重新安裝脫落排水管
Symptom: Water drips at bottom, water accumulates inside unit
Cause: Drain hole clogged, drain pipe detached, overflow condensate tray
Self‑check: Check condensate tray full status; clear foreign objects from drain hole
Repair / Replace Parts: Unclog drain pipe; re‑install detached drain tube
故障現象:運作時噪音大,機身震動
原因分析:壓縮機腳膠老化、風扇葉片碰殼、零件鬆動
用戶自檢:檢查酒櫃是否擺放水平,背後有冇牆面碰撞
維修處理/更換零件:更換減震膠腳;維修更換故障風扇馬達
Symptom: Loud noise & physical vibration during operation
Cause: Aged compressor rubber feet, fan blade collision, loose components
Self‑check: Check cabinet level placement; ensure no wall‑collision at rear side
Repair / Replace Parts: Replace anti‑vibration rubber feet; repair or replace faulty fan motor
故障現象:門關上之後會彈返開,密封唔實
原因分析:門鉸磨損、門封膠條變形老化
用戶自檢:用紙張夾在門縫測試,紙可輕易抽出即漏冷
維修處理/更換零件:調校門鉸;更換全新門封膠條
Symptom: Door bounces open after closing, poor sealing
Cause: Worn door hinges, deformed aged door gasket
Self‑check: Paper‑slip test at door gap; paper pulls out easily = cold‑leakage
Repair / Replace Parts: Adjust door hinges; install brand‑new door gasket
故障現象:機身外殼非常燙手
原因分析:散熱位被封死、環境溫度太高、連續長時間運轉
用戶自檢:確保機身四周預留 10cm 以上散熱空間
維修處理/更換零件:清理散熱網塵埃;改善周邊通風環境
Symptom: Outer cabinet surface gets very hot
Cause: Ventilation blocked, high ambient temperature, long‑duration continuous run
Self‑check: Ensure minimum 10cm clearance around cabinet for heat dissipation
Repair / Replace Parts: Clean condenser dust; improve surrounding ventilation
故障現象:製冷、溫度控制正常,但內燈唔著
原因分析:LED 燈條燒壞、燈具接線鬆脫
用戶自檢:斷電後輕搖燈帶位置,重啟測試
維修處理/更換零件:重新接駁線路;更換 LED 照明燈條
Symptom: Cooling & temperature control fine, inner lamp dead
Cause: Burnt‑out LED strip, loose lamp wiring
Self‑check: Power‑off then gently nudge lamp strip; reboot test
Repair / Replace Parts: Reconnect wiring harness; replace LED light strip
故障現象:一開機就跳電,斷總電源
原因分析:壓縮機短路、電容損壞、電路受潮短路
用戶自檢:不要反覆重啟,避免擴大故障
維修處理/更換零件:檢測壓縮機與啟動電容,更換損壞零件
Symptom: Trips house circuit breaker shortly after startup
Cause: Compressor short‑circuit, faulty capacitor, moisture‑caused short‑circuit
Self‑check: Do NOT repeatedly restart to prevent further damage
Repair / Replace Parts: Test compressor & start‑capacitor; replace defective components
故障現象:屏幕溫度數字不停亂跳,讀數唔準
原因分析:溫度探頭損壞、主板訊號異常
用戶自檢:斷電重啟,觀察是否持續亂數
維修處理/更換零件:更換溫度感應探頭;檢修主控板
Symptom: Display temperature value flickers randomly, inaccurate reading
Cause: Broken temperature probe, abnormal mainboard signal
Self‑check: Power‑cycle reboot; observe if random reading persists
Repair / Replace Parts: Replace temperature probe; inspect & repair main control board
故障現象:嵌入式安裝之後製冷越來越差
原因分析:櫃體封死散熱空間、通風位被傢俬阻擋
用戶自檢:檢查櫃體上下後方通風口是否被遮蓋
維修處理/更換零件:釋放散熱空間;清潔內置散熱模組
Symptom: Poor cooling after built‑in cabinet installation
Cause: Insufficient ventilation space, furniture blocks air‑vents
Self‑check: Check top/bottom/rear ventilation openings are not covered
Repair / Replace Parts: Free‑up ventilation clearance; clean built‑in heat‑dissipation module
故障現象:壓縮機長時間不停運作,唔會停機休息
原因分析:門封漏冷、設定溫度過低、感應器失效
用戶自檢:適當調高設定溫度,檢查櫃門密封
維修處理/更換零件:更換門封膠;替換故障溫度感應器
Symptom: Compressor runs continuously without pause
Cause: Door seal cold‑leakage, overly‑low set temperature, failed sensor
Self‑check: Raise set temperature moderately; inspect door sealing condition
Repair / Replace Parts: Replace door gasket; swap defective temperature sensor
故障現象:屏幕彈出E1、E2等故障代碼
原因分析:對應感應器、風扇或主板故障
用戶自檢:斷電 5‑10 分鐘重啟,看是否消除代碼
維修處理/更換零件:對應代碼排查零件,更換損壞組件
Symptom: E1, E2 or other error codes pop‑up on display
Cause: Corresponding sensor, fan or mainboard malfunction
Self‑check: Power‑off for 5‑10 minutes then reboot to test code clearing
Repair / Replace Parts: Troubleshoot parts per error‑code; replace broken assembly
故障現象:櫃內濕度太高,酒標發霉
原因分析:除濕模組異常、門頻繁開關、環境濕度太高
用戶自檢:減少頻繁開門,檢查門密封狀態
維修處理/更換零件:維修控濕零件;檢查除霜系統運作
Symptom: Excessive inner humidity, wine labels develop mould
Cause: Humidity‑control module fault, frequent door‑opening, high ambient humidity
Self‑check: Reduce frequent door opening; check door seal integrity
Repair / Replace Parts: Repair humidity‑control components; verify defrost‑system function
故障現象:聽到機器轉動聲,但無冷風出風
原因分析:循環風扇馬達燒毀、風扇卡到異物
用戶自檢:輕聽內籠有冇風扇轉動聲音
維修處理/更換零件:清理異物;維修