商業電器維修:5531 1921 家庭電器維修:6764 5053 維修售後支援:5445 4474
故障成因:電源插頭鬆脫、電源保險燒斷、開關掣損壞、水箱滿水保護觸發
自救步驟:1. 拔插電源重插;2. 檢查全屋電箱斷路器;3. 取出水箱重新放穩;4. 清潔水箱浮球感應器
Cause: Loose plug, blown fuse, broken power switch, full water tank protection
DIY Steps: 1. Re-plug power cord; 2. Check house circuit breaker; 3. Re-seat water tank; 4. Clean float sensor
故障成因:雪種漏光、壓縮機故障、濾網嚴重堵塞、室內濕度已低於設定
自救步驟:1. 取出濾網清水沖洗風乾;2. 調低目標濕度至40-50%;3. 關閉窗戶避免室外濕氣流入
Cause: Refrigerant leak, faulty compressor, clogged filter, ambient humidity too low
DIY Steps: 1. Rinse & air-dry filter; 2. Set humidity to 40-50%; 3. Close windows to block outside moisture
故障成因:導水管堵塞、蒸發盤積污、水箱放置傾斜、膠邊老化滲水
自救步驟:1. 取出水箱擦乾底部;2. 疏通底部排水孔;3. 擦淨機內蒸發盤黴菌污垢
Cause: Clogged drain pipe, dirty evaporator tray, tilted tank, aged rubber seal
DIY Steps: 1. Wipe tank bottom; 2. Clear drain outlet; 3. Clean mold & dirt inside tray
故障成因:浮球感應器卡灰、水箱定位偏移、感應電路故障
自救步驟:1. 取出水箱輕搖浮球;2. 擦乾浮球污垢;3. 重新對準水箱卡槽放入
Cause: Dirty float sensor, misaligned tank, sensor circuit defect
DIY Steps: 1. Shake float inside tank; 2. Wipe dirt off float; 3. Re-align tank slot
故障成因:風扇葉積灰失衡、機腳不平、壓縮機避震膠老化、內部零件鬆脫
自救步驟:1. 移動至平整地面;2. 清潔風扇灰塵;3. 檢查機腳墊片是否脫落
Cause: Dirty unbalanced fan, uneven floor, aged compressor rubber mount, loose internal parts
DIY Steps: 1. Place on flat ground; 2. Clean fan blades; 3. Check foot pads
故障成因:濾網、蒸發盤滋生黴菌、長期閒置未清潔
自救步驟:1. 清洗濾網;2. 用白醋擦拭蒸發盤;3. 開機乾風模式運行半小時
Cause: Mold growth on filter & evaporator tray, long idle period
DIY Steps: 1. Wash filter; 2. Wipe tray with white vinegar; 3. Run dry mode for 30 mins
故障成因:溫度感應器故障、風路堵塞、壓縮機保護
自救步驟:1. 徹底清潔濾網;2. 關機斷電10分鐘重啟;3. 確保機身四周留10cm通風空間
Cause: Broken temperature sensor, blocked air flow, compressor protection
DIY Steps: 1. Deep clean filter; 2. Power off 10 mins then restart; 3. Leave 10cm gap around unit
故障成因:風扇馬達老化、電路接觸不良、風量感應故障
自救步驟:1. 關機清潔風扇葉;2. 切換不同風速測試;3. 檢查電源線是否折損
Cause: Aging fan motor, loose wiring, airflow sensor fault
DIY Steps: 1. Clean fan blades; 2. Switch fan speed test; 3. Inspect power cord damage
故障成因:控制面板內備用電池耗盡、主板記憶晶片故障
自救步驟:1. 長期使用時保持插電;2. 避免經常拔電源;無法解決需維修主板
Cause: Dead backup battery on control panel, mainboard memory chip fault
DIY Steps: 1. Keep plugged in for daily use; 2. Avoid frequent power unplug; Mainboard repair needed if failed
故障成因:除霜感應器損壞、低溫環境長時間運作、濾網堵塞散熱差
自救步驟:1. 關機開蓋自然融冰;2. 清洗濾網;3. 室溫低於16度減少連續運行
Cause: Broken defrost sensor, long operation in low temp, clogged filter
DIY Steps: 1. Power off & open cover to melt ice naturally; 2. Clean filter; 3. Reduce continuous run under 16°C
故障成因:遙控電池無電、紅外接收頭灰塵遮擋、遙控主板損壞
自救步驟:1. 更換全新電池;2. 擦乾機身紅外接收窗口;3. 近距離對準操作
Cause: Dead remote battery, dust covered IR receiver, broken remote PCB
DIY Steps: 1. Replace new batteries; 2. Wipe IR receiver window; 3. Operate at close range
故障成因:室內濕度偏低、濾網堵塞、雪種不足、房間太大機器功率不足
自救步驟:1. 關閉門窗減少室外濕氣交換;2. 清洗濾網;3. 對比機器適用房間面積
Cause: Low indoor humidity, clogged filter, low refrigerant, undersized unit for room
DIY Steps: 1. Close windows & doors; 2. Clean filter; 3. Check rated coverage area of unit
故障成因:進出風口被雜物遮擋、散熱灰塵堆積、壓縮機超負荷
自救步驟:1. 移走機身四周障礙物;2. 徹底清洗濾網及散熱片;3. 每運行4小時關機休息30分鐘
Cause: Blocked air inlet/outlet, dusty heat sink, overloaded compressor
DIY Steps: 1. Remove obstacles around unit; 2. Deep clean filter & heat fins; 3. Rest 30 mins after 4hrs run
故障成因:排水管彎折、內部藻類污垢堵塞、排水管高度落差不足
自救步驟:1. 拉直水管避免折彎;2. 清水沖洗管道疏通;3. 保持管道向下傾斜
Cause: Kinked pipe, algae clog, insufficient slope for drainage
DIY Steps: 1. Straighten pipe; 2. Flush pipe with clean water; 3. Keep pipe downward sloped
故障成因:面板表面有水汽、觸摸電路受潮、面板按鍵老化
自救步驟:1. 乾布擦乾面板水汽;2. 斷電10分鐘重啟;無法解決需更換控制面板
Cause: Moisture on panel, damp touch circuit, aged touch buttons
DIY Steps: 1. Wipe moisture off panel; 2. Power off 10 mins restart; Panel replacement needed if failed
故障成因:過熱保護觸發、電源線接觸不良、主板短路保護
自救步驟:1. 清理散熱灰塵;2. 更換牆身插座測試;3. 減少連續運行時長
Cause: Overheat protection, loose power cord, mainboard short circuit protection
DIY Steps: 1. Clean heat dust; 2. Test another wall socket; 3. Shorten continuous running time
故障成因:雪種輕微洩漏、冷凝器積灰散熱差、室內溫度過低
自救步驟:1. 清洗內外散熱片;2. 提升室溫至20度以上;洩漏需上門加雪種維修
Cause: Minor refrigerant leak, dusty condenser, low room temperature
DIY Steps: 1. Clean internal & external heat fins; 2. Raise room temp above 20°C; Refrigerant refill service required for leak
故障成因:水垢、黴菌積附卡實浮球、浮球支架變形
自救步驟:1. 取出浮球用熱水加白醋浸泡除水垢;2. 手動輕撥測試活動順暢
Cause: Limescale & mold stuck float, deformed float bracket
DIY Steps: 1. Soak float in hot water + white vinegar to remove limescale; 2. Manually toggle to test smooth movement
故障成因:風扇葉碰外殼、金屬支架鬆動、壓縮機內部零件磨損
自救步驟:1. 斷電打開外殼檢查風扇是否碰撞;2. 移除機內雜物;持續異響需專業拆機維修
Cause: Fan blade hitting casing, loose metal bracket, worn compressor parts
DIY Steps: 1. Power off open casing check fan collision; 2. Remove internal debris; Professional disassembly repair if noise persists
故障成因:管路堵塞、壓縮機卡缸、雪種沉澱、零件受潮氧化
自救步驟:1. 清洗全套濾網及排水系統;2. 分段開機運行1-2小時觀察;無法修復需專業檢查壓縮機
Cause: Blocked pipeline, seized compressor, settled refrigerant, oxidised damp parts
DIY Steps: 1. Full filter & drain system cleaning; 2. Run segmented 1-2hrs test; Compressor inspection needed if failed
到場檢查:詢問故障狀況、實機測試確認問題
On-site Inspection: Confirm fault via machine test
拆解機身:清潔濾網、蒸發盤、排水管路積污
Disassembly & Deep Clean: Filter, tray & drain pipe
電路檢測:萬用錶測主板、感應器、壓縮機狀態
Circuit Test: Mainboard, sensor & compressor diagnosis
零件維修/更換:修復漏水、加雪種、替換故障零件
Part Repair / Replacement: Leak fix, refrigerant refill
組裝還原:安裝所有配件、檢查機身密封防漏水
Reassembly: Seal casing to prevent future leakage
測試運行:連續運行30分鐘確認故障完全修復
Final Test Run: 30 mins continuous operation check
中西區:中環、上環、西營盤、堅尼地城、山頂
灣仔區:灣仔、