故障成因

Causes

• 插座斷電、插頭鬆脫、保險絲燒斷
• 機內電源板、變壓器損壞
• 過熱保護鎖機、水箱滿水保護觸片卡住

• Dead socket, loose plug, blown fuse
• Damaged power board / transformer inside unit
• Overheat safety lock, stuck water tank float switch

自助處理步驟

DIY Steps

• 更換其他插座測試，重插電源線
• 取出水箱清理浮球，重新裝回確保卡緊
• 關機靜置30分鐘解除過熱保護再開機

• Test another wall socket, re-plug power cord
• Remove tank, clean float sensor, reinstall tightly
• Power off 30 mins to reset overheat protection

故障成因

Causes

• 風扇馬達燒毀、風扇電容老化
• 濕度感應器故障，誤判室內乾燥停止運轉
• 主板控制模組失靈

• Burnt fan motor, degraded fan capacitor
• Humidity sensor malfunction, false dry reading
• Main control board failure

自助處理步驟

DIY Steps

• 將設定濕度調至40%以下強制運行
• 拆開濾網檢查是否灰塵堵塞感應器
• 斷電5分鐘重置機板系統

• Set target humidity below 40% to force operation
• Remove filter and clean dust covering sensor
• Unplug power 5 mins to reset control board

故障成因

Causes

• 壓縮機故障、壓縮機電容損壞
• 冷媒漏光、蒸發器結霜堵塞
• 溫度感應探頭移位

• Compressor failure, broken compressor capacitor
• Refrigerant leak, frosted blocked evaporator coil
• Misplaced temperature sensor probe

自助處理步驟

DIY Steps

• 開乾衣模式高風量運行2小時融霜
• 清理蒸發器表面灰塵毛絮
• 關閉室內抽風機避免室外乾風入屋

• Run laundry mode high fan for 2hrs to melt frost
• Clean lint & dust on evaporator coil
• Turn off exhaust fans to block dry outdoor air inflow

故障成因

Causes

• 水箱膠圈老化滲水、水箱破裂
• 排水盤淤塞灰塵藻類堵塞導流槽
• 連續排水喉管折彎、堵塞

• Aged tank rubber seal, cracked water tank
• Drain tray clogged with dust & algae
• Kinked or blocked continuous drain hose

自助處理步驟

DIY Steps

• 取出水箱清洗膠圈，檢查裂痕
• 用清水沖洗內部排水導流槽
• 拉直排水喉，清除管內污垢

• Remove tank, clean rubber seal & check cracks
• Flush internal drain channel with clean water
• Straighten drain hose and clear dirt blockage

故障成因

Causes

• 風扇葉積灰失衡、碰殼
• 壓縮機避震膠老化脫落
• 內部螺絲鬆動、金屬管路碰撞

• Dirty unbalanced fan blade hitting casing
• Aged compressor shock absorber rubber fallen off
• Loose internal screws, clashing metal pipes

自助處理步驟

DIY Steps

• 移動機器至平整地面，墊防滑膠墊
• 拆濾網清潔風扇葉灰塵
• 輕拍機身檢查是否有鬆動塑膠配件

• Place unit on flat ground with anti-slip rubber mat
• Remove filter and wipe dust off fan blades
• Tap casing lightly to locate loose plastic parts

故障成因

Causes

• 水箱浮球卡住無法下沉
• 水位感應彈片氧化接觸不良
• 機板水位檢測電路故障

• Stuck tank float cannot drop down
• Oxidized float switch metal contact
• Main board water level detection circuit fault

自助處理步驟

DIY Steps

• 取出水箱手動撥動浮球清理污垢
• 用乾布擦乾機身內感應金屬片
• 斷電重啟重置感應系統

• Take tank out, manually free float & clean dirt
• Wipe dry internal metal sensor contacts
• Power cycle unit to reset sensor system

故障成因

Causes

• 濕度感應器失靈，讀數永遠偏高
• 設定濕度過低，室內濕度無法達標
• 機板繼電器卡死持續供電壓縮機

• Broken humidity sensor showing constant high RH
• Target humidity set too low, room cannot reach level
• Stuck relay on main board powering compressor nonstop

自助處理步驟

DIY Steps

• 調高設定濕度至60%觀察是否自動停機
• 清潔感應器表面灰塵及黴菌
• 長時間斷電重置主板

• Raise target humidity to 60% to test auto stop
• Clean dust & mold covering humidity sensor
• Long power-off reset for control board

故障成因

Causes

• 濾網、蒸發器滋生黴菌細菌
• 風扇電線老化短路燒焦塑膠
• 排水盤積水長期發臭

• Mold & bacteria growth on filter & evaporator coil
• Aged fan wiring short circuit burning plastic
• Stagnant dirty water in drain tray causing stench

自助處理步驟

DIY Steps

• 取出濾網用中性清潔劑水洗晾乾
• 稀釋白醋擦拭蒸發器及排水盤除霉
• 開高溫乾衣模式運行3小時殺菌

• Remove filter, wash with mild detergent & air dry
• Wipe coil & drain tray with diluted white vinegar for mold
• Run high heat laundry mode 3hrs for sterilization

故障成因

Causes

• 觸控面板受潮、水汽滲入電路
• 面板排線鬆脫氧化
• 主板顯示驅動晶片損壞

• Touch panel moisture seepage short circuit
• Loose oxidized flat ribbon cable for display
• Damaged display driver chip on main board

自助處理步驟

DIY Steps

• 斷電24小時徹底風乾機身內水汽
• 用乾軟布擦拭面板表面水漬
• 避免潮濕環境長時間開機

• Unplug 24hrs to fully dry internal moisture
• Wipe water stains on control panel with dry cloth
• Avoid long runtime in extremely humid rooms

故障成因

Causes

• 插座電壓不穩、拖板負荷不足
• 機內電源線接頭鬆動
• 過熱保護頻繁跳掣

• Unstable wall socket voltage, overloaded extension cord
• Loose internal power wiring connectors
• Frequent overheat safety cutout

自助處理步驟

DIY Steps

• 直接牆壁插座供電，停用多頭拖板
• 清理內部灰塵改善散熱
• 機身四周預留15cm散熱空間

• Plug directly to wall socket, remove extension lead
• Clean internal dust to improve heat dissipation
• Leave 15cm clearance around unit for ventilation

故障成因

Causes

• 除霜溫度感應器故障
• 冷媒不足導致蒸發器過冷結霜
• 除霜加熱絲斷線

• Defrost temperature sensor malfunction
• Low refrigerant causing overcooled coil frost
• Broken defrost heating wire

自助處理步驟

DIY Steps

• 關機解凍4小時完全融化霜層
• 提升室內溫度至20℃以上再開機
• 定期清洗濾網減少負荷

• Power off 4hrs to fully melt frost layer
• Raise room temp above 20°C before restart
• Clean filter regularly to lower unit load

故障成因

Causes

• 濾網、冷凝器嚴重堵塞積灰
• 冷媒輕微泄漏壓力不足
• 風扇轉速不足，風量減弱

• Heavily clogged filter & condenser coil dust
• Minor refrigerant leak low system pressure
• Slow fan speed reduced airflow

自助處理步驟

DIY Steps

• 深度清洗濾網、冷凝器散熱片
• 關閉門窗減少室外濕氣流入
• 切換高速風檔運行

• Deep clean filter & condenser heat fins
• Close doors/windows to block outdoor moist air
• Switch to high fan speed mode

故障成因

Causes

• 排水喉彎曲、高度落差不足
• 排水接頭內滋生藻類堵塞
• 內部導水口積垢淤塞

• Kinked drain hose, insufficient height drop
• Algae clog inside drain connector
• Lime scale blockage at internal drain outlet

自助處理步驟

DIY Steps

• 拉直喉管，保持出水口低於機身排水位
• 拆下喉管清水沖洗內部污垢
• 用細軟刷清理機身排水口

• Straighten hose, keep outlet lower than unit drain port
• Detach hose and flush internal dirt with clean water
• Use soft small brush to clean unit drain outlet

故障成因

Causes

• 遙控電池電壓不足、電池漏液腐蝕彈片
• 機身紅外接收頭灰塵遮擋
• 遙控發射二極管損壞

• Low remote battery, leaky battery corroding contacts
• Dust covering unit infrared receiver eye
• Broken IR transmitter diode on remote

自助處理步驟

DIY Steps

• 更換全新鹼性電池，擦拭電池彈片
• 乾布擦乾淨機身紅外接收窗口
• 遙控貼近機身測試信號

• Replace new alkaline batteries, wipe battery contacts
• Clean IR receiver window on unit with dry cloth
• Test remote close to unit for signal check

故障成因

Causes

• 冷凝器散熱片全堵塞無法散熱
• 風扇轉速不足散熱效率下降
• 室內溫度過高、機身密閉無通風

• Fully clogged condenser fins blocking heat release
• Slow fan speed reduces cooling efficiency
• High room temperature & enclosed unit placement

自助處理步驟

DIY Steps

• 拆卸外殼清洗冷凝器灰塵
• 移至通風位置，四周留足散熱空間
• 避免陽光直曬機身運行

• Remove casing to wash dust off condenser fins
• Relocate to ventilated spot with clearance space
• Avoid direct sunlight during operation

故障成因

Causes

• 過熱、結霜、水位、電流異常保護
• 感應器數據異常觸發機板鎖機
• 電壓波動觸發電路保護

• Overheat, frost, water level, abnormal current safety lock
• Abnormal sensor data triggers main board lock
• Voltage fluctuation activates circuit protection

自助處理步驟

DIY Steps

• 完整斷電1小時清除保護鎖定
• 檢查水箱、濾網、散熱是否異常
• 記下錯誤代碼聯絡師傅維修