故障現象 Symptom

• 通電有電機悶響，扇葉卡死無法轉動

• Motor hums, fan blade fully stuck

成因分析 Root Cause

啟動電容衰減擊穿、軸承油污卡死、風輪纏繞異物、電機繞組斷路

Degraded start capacitor, jammed bearing, foreign object wrapped on wheel, open motor winding

自檢 Self-Check

斷電手動撥動風輪，卡頓=異物/軸承；順滑則電容損壞

Manually spin wheel after power off; stuck = bearing/foreign object, smooth = faulty capacitor

維修零件

電機啟動電容、風機電機總成

Motor start capacitor, blower motor assembly

現象：高低檔差距小，爆炒吸力不足

Symptom: Little difference between speed, weak high-power suction

原因：電容容量不足、濾網堵塞、煙道壓扁、止回閥黏死、軸承磨損

Cause: Degraded capacitor, clogged filter, crushed duct, stuck check valve, worn bearing

自檢：拆下濾網清洗；開窗測試吸力，開窗好轉代表煙道堵塞

Self-check: Remove & clean filter; test with window open = blocked duct

維修零件：啟動電容、電機、止回閥葉片

Parts: Start capacitor, motor, check valve blade

現象：開機整機晃動，櫥櫃共振雜音

Symptom: Whole unit shakes, cabinet vibration noise

原因：掛架螺絲鬆、機身未調水平、風輪油污失衡、固定螺母鬆、電機支架斷裂

Cause: Loose bracket screw, unlevel unit, unbalanced oily wheel, loose nut, broken motor bracket

自檢：斷電鎖緊全部固定螺絲；清洗風輪平衡；檢查掛片變形

Self-check: Tight all screws, clean wheel, check deformed hanging bracket

零件：風輪、電機支架、掛架五金

Parts: Fan wheel, motor support, hanging hardware

現象：高速檔刺耳摩擦，低速輕微雜音

Symptom: Loud friction on high speed, minor noise low speed

原因：軸承缺油磨損、風輪變形擦外殼、风道金屬異物、濾網未卡緊共振

Cause: Worn dry bearing, deformed wheel scrape housing, metal debris, loose filter resonance

自檢：取出濾網開機；手轉風輪查看是否刮殼

Self-check: Run without filter; spin wheel to check scraping

零件：風機電機、變形風輪

Parts: Blower motor, deformed fan wheel

現象：滿檔無法吸走油煙，公共煙道倒灌異味

Symptom: Max speed cannot extract smoke, odour backflow from public duct

原因：止回閥油污黏死、煙管過長壓扁、安裝高度超標、濾網堵塞、外牆出风口阻塞

Cause: Oily stuck check valve, long crushed duct, wrong install height, clogged filter, blocked vent

自檢：拆下止回閥手撥葉片；縮短煙管減少彎頭

Self-check: Manually toggle check valve; shorten duct & reduce bends

零件：不鏽鋼止回閥、鋁箔排煙管

Parts: Stainless check valve, aluminium exhaust duct

現象：底部面板縫隙滴油，油槽短時間滿

Symptom: Oil drip from body gap, oil cup full quickly

原因：安裝仰角不足、導油道堵塞、密封膠條老化、風輪甩油、油杯未卡緊

Cause: Insufficient tilt angle, clogged oil channel, aged seal, oil splashing wheel, loose oil cup

自檢：清洗導油槽；調整機身前傾；更換老化膠條

Self-check: Clean oil channel, adjust tilt, replace aged rubber seal

零件：導油密封條、油杯、風輪

Parts: Oil seal strip, oil cup, fan wheel

現象：風速正常，燈完全不亮/單顆燈珠熄滅

Symptom: Fan speed normal, full light off / single LED burnt

原因：LED燈板燒毀、燈板排線鬆脫、觸控板燈光控制迴路損壞

Cause: Burnt LED board, loose light cable, broken touch light circuit

自檢：斷電拔插燈板插頭；擦拭燈座油污

Self-check: Re-plug LED cable after power off; clean lamp socket oil

零件：LED燈板、燈板連接線

Parts: LED lamp board, light connection wire

現象：按清洗鍵無反應、不進水、不加熱

Symptom: Clean button no response, no water intake, no heating

原因：清洗水泵故障、加熱管燒斷、水位感測器失靈、水路堵塞、主控清洗模組損壞

Cause: Faulty clean pump, burnt heater tube, defective water sensor, blocked water pipe, broken clean module

自檢：水箱加滿清水；斷電重啟復位

Self-check: Refill clean water tank; power cycle reset

零件：清洗水泵、加熱組件、水位探頭、清洗管路

Parts: Clean pump, heater assembly, water sensor, clean pipe

現象：清洗一半停止，螢幕報F故障

Symptom: Cleaning stopped halfway, error F shown

原因：濾網積油過載提醒、加熱管過熱保護、水路水流不足阻塞

Cause: Overloaded oil filter alert, heater overheat protection, insufficient water flow blockage

自檢：徹底清洗雙層濾網，長按復位鍵清除故障碼

Self-check: Deep clean double filter, long press reset to clear error

零件：溫度溫控器、疏通清洗管路

Parts: Thermal thermostat, clean pipe unclogging

現象：1/2檔正常，3檔爆炒檔不運轉

Symptom: Speed 1&2 functional, speed3/boost no output

原因：主控板高速繼電器損壞、電機高速繞組斷路、檔位切換開關故障

Cause: Burnt high-speed relay on mainboard, open high speed winding, faulty speed switch

自檢：斷電復位；切換檔位聽內部繼電器吸合聲

Self-check: Power reset; listen relay click when switching speed

零件：主控電路板、調速電機

Parts: Main control board, variable speed motor

現象：按關機風扇仍低速轉動，無法停機

Symptom: Fan runs low speed after power off command

原因：延時關機程式故障、主控板繼電器黏連、面板漏電短路

Cause: Faulty delay shutdown program, stuck relay, leaky touch panel short

自檢：斷電5分鐘重啟恢復=程式故障；反覆出現需換板

Self-check: Recover after 5min power off = program error; repeat need board replacement

零件：觸控面板、主控電路板

Parts: Touch panel, main control board

現象：爆炒10分鐘自動斷電，冷卻恢復運作

Symptom: Auto cut after 10 mins boost, recover after cooling

原因：電機溫控保護跳脫、濾網堵塞散熱差、電機老化發熱、煙道排風積熱

Cause: Motor thermal protector tripped, clogged filter poor heat dissipation, aged motor, blocked duct heat build-up

自檢：深度清洗濾網風輪；縮短排煙管減少風阻

Self-check: Deep clean filter & wheel; shorten exhaust duct reduce resistance

零件：電機溫控熱保護器、風機電機

Parts: Motor thermal protector, blower motor

現象：開機燒焦異味，嚴重會冒煙有起火風險

Symptom: Strong burnt smell, smoke, fire hazard

原因：電機繞組短路、電線高溫融化、主控電容燒蝕、油污碳化

Cause: Motor winding short, melted wire insulation, burnt mainboard capacitor, carbonized oil

自檢：立即斷電停用，拆機檢查線路是否發黑融化

Self-check: Cut power immediately, inspect burnt melted wiring inside

零件：電機總成、主控板、內部線束

Parts: Motor assembly, mainboard, internal wiring harness

現象：機身按鍵正常，遙控完全失靈

Symptom: Unit buttons work, remote no signal

原因：遙控電池耗盡、紅外接收頭油污遮擋、接收板損壞

Cause: Dead remote battery, oil covered IR receiver, faulty receive board

自檢：更換遙控電池；擦拭機身紅外感應窗口

Self-check: Replace remote battery, clean IR sensor window oil

零件：紅外接收板、原裝遙控器

Parts: IR receiver board, original remote controller

現象：點燃爐具，油煙機不會自動開啟

Symptom: Hood not auto-start when hob ignited

原因：聯動感應探頭油污遮擋、聯動訊號線脫落、主控聯動模組損壞

Cause: Oil covered linkage sensor, loose signal wire, broken linkage module

自檢：擦拭爐具感應探頭；檢查油煙機與爐具連接線

Self-check: Clean hob sensor, check linkage cable between hood & hob

零件：聯動感應探頭、訊號連接線、主控板

Parts: Linkage sensor, signal wire, main control board

現象：潮濕天氣摸機身有明顯麻手感

Symptom: Tingling electric shock on wet weather contact

原因：插座地線未接妥、內部線皮破損、電機漏電、主控板漏電