故障現象 Fault Symptom

通電無燈光、無蜂鳴、風扇不啟動

No light, no beep, fan cannot start after power on

原因分析 Cause Analysis

插座斷電 / 插頭鬆脫、機內保險絲熔斷、電源線斷路、主控板供電電容擊穿、地線漏電保護跳閘

Power socket cut off, loose plug, blown fuse, broken power cable, main board capacitor breakdown, earth leakage tripped

用戶自檢 Self-Check Method

換插座測試；檢查全屋廚電空氣開關；拆開機頂接線盒看電源線有無發黑斷線

Test another socket; check kitchen circuit breaker; open top wiring box to check burnt broken wire

維修更換零件 Replacement Parts

電源線、保險管、主控電路板、降壓電容

Power cable, fuse tube, main control board, step-down capacitor

故障現象 Fault Symptom

觸控無反饋、按鍵錯亂、只有某一檔能用、螢幕不亮

No touch feedback, button disorder, only single speed work, screen blackout

原因分析 Cause Analysis

面板油污滲入短路、觸控晶片損壞、排線鬆脫氧化、電壓衝擊燒壞觸控板

Oil stain short circuit, touch IC damaged, loose oxidized cable, voltage surge burnt touch panel

用戶自檢 Self-Check Method

用酒精徹底擦拭面板油污；斷電靜置5分鐘復位；重新插緊內部排線

Wipe panel oil with alcohol; power off 5 mins for reset; reinsert internal flat cable

維修更換零件 Replacement Parts

觸控面板總成、排線、主控板

Touch panel assembly, flat cable, main control board

故障現象 Fault Symptom

按鍵通電有聲，電機悶響，扇葉卡死不動

Beep after power on, motor dull hum, fan blade fully locked

原因分析 Cause Analysis

啟動電容容量衰減擊穿、電機軸承油污卡死、風輪纏保鮮膜 / 鋼絲球異物、電機繞組開路

Degraded start capacitor, bearing stuck by oil dirt, foreign object wrapped wheel, motor winding open circuit

用戶自檢 Self-Check Method

斷電手動撥動風輪，卡頓 = 異物 / 軸承；順滑則電容損壞

Turn fan wheel manually after power off; stuck = foreign object/bearing; smooth = broken capacitor

維修更換零件 Replacement Parts

電機啟動電容、風機電機總成

Motor start capacitor, blower motor assembly

故障現象 Fault Symptom

高低檔差距小，爆炒吸力不足

Low & high speed almost same, weak suction during stir-fry

原因分析 Cause Analysis

電容容量不足、濾網嚴重堵塞、煙道壓扁堵塞、止回閥粘住、電機軸承磨損阻力大

Low capacitor capacity, clogged filter, crushed duct, stuck non-return valve, worn bearing resistance

用戶自檢 Self-Check Method

拆下濾網清洗；開窗測試吸力，開窗變好 = 煙道堵塞

Remove & clean filter; test suction with window open, better = duct blocked

維修更換零件 Replacement Parts

啟動電容、電機、止回閥葉片

Start capacitor, blower motor, non-return valve blade

故障現象 Fault Symptom

開機機身晃動，櫥櫃共振

Whole unit shake after startup, cabinet resonance vibration

原因分析 Cause Analysis

掛架螺絲鬆動、機身未調水平、風輪油污失衡、風輪固定螺母鬆脫、電機支架斷裂

Loose bracket screw, unlevel unit, unbalanced oily wheel, loose wheel nut, broken motor bracket

用戶自檢 Self-Check Method

斷電擰緊機身所有固定螺絲；清洗風輪重平衡；檢查掛片是否變形

Tighten all fixing screws after power off; clean wheel for balance; check deformed hanging plate

維修更換零件 Replacement Parts

風機風輪、電機固定支架、掛架五金

Fan wheel, motor fixing bracket, hanging hardware set

故障現象 Fault Symptom

高速檔刺耳摩擦聲，低速輕微異響

Sharp friction noise at high speed, slight abnormal sound at low speed

原因分析 Cause Analysis

軸承缺油磨損、風輪變形擦外殼、風道進金屬異物、濾網未卡緊共振

Dry worn bearing, deformed wheel scratch casing, metal foreign object inside duct, loose filter resonance

用戶自檢 Self-Check Method

取出濾網再開機；轉動風輪看是否刮殼

Remove filter then test run; rotate wheel to check casing scratch

維修更換零件 Replacement Parts

風機電機（軸承不可單獨換）、變形風輪

Blower motor (bearing non-replaceable separately), deformed fan wheel

故障現象 Fault Symptom

開最大檔油煙吸不走，公共煙道倒灌異味

Max speed cannot absorb cooking smoke, public duct odour backflow

原因分析 Cause Analysis

止回閥油污粘死打不開、排煙管壓扁過長、安裝高度超標、濾網堵塞、出風口外牆堵死

Oil stuck non-return valve, overlong crushed duct, wrong install height, clogged filter, blocked external vent

用戶自檢 Self-Check Method

拆下止回閥手動撥葉片；縮短煙管，減少彎頭

Detach valve & flip blade manually; shorten duct & reduce elbow joint

維修更換零件 Replacement Parts

不鏽鋼止回閥、加長排煙鋁箔管

Stainless steel non-return valve, aluminium exhaust duct

故障現象 Fault Symptom

機身底部、面板縫隙滴油，油槽很快滿溢

Oil dripping from bottom & panel gap, oil tank overflow fast

原因分析 Cause Analysis

安裝仰角不足、油道堵塞、密封條老化開裂、風輪甩油、油杯未卡到位

Insufficient forward tilt install, clogged oil channel, cracked aged seal, oil splashed wheel, loose oil cup

用戶自檢 Self-Check Method

清洗內部導油槽；調整機身前傾角度；更換老化膠條

Clean internal oil channel; adjust unit forward tilt; replace aged rubber seal

維修更換零件 Replacement Parts

導油密封條、油杯、風輪

Oil guide rubber seal, oil collection cup, fan wheel

故障現象 Fault Symptom

風扇檔位正常，燈光完全不亮 / 單顆燈珠熄滅

All fan speed work fine, full light blackout / single LED dead

原因分析 Cause Analysis

LED燈板燒毀、燈板排線鬆脫、觸控板燈光控制迴路損壞

Burnt LED panel, loose light cable, broken light control circuit on touch board

用戶自檢 Self-Check Method

斷電拔插燈板插頭；擦拭燈座油污

Unplug & reinsert light board connector after power off; wipe lamp base oil dirt

維修更換零件 Replacement Parts

LED燈板、燈板連接線

LED light panel, light connection wire

故障現象 Fault Symptom

按清洗鍵無反應、不進水、不加熱

No response after pressing clean button, no water intake, no heating

原因分析 Cause Analysis

清洗水泵故障、加熱管燒斷、水位感測器失靈、水路堵塞、主控清洗模塊損壞

Broken clean pump, burnt heating tube, faulty water sensor, clogged pipeline, damaged clean control module

用戶自檢 Self-Check Method

檢查水箱清水是否加滿；復位機器斷電重啟

Check full clean water tank; power cycle machine for reset

維修更換零件 Replacement Parts

清洗水泵、加熱組件、水位感應探頭、清洗管路

Clean pump, heating assembly, water level sensor, clean pipeline

故障現象 Fault Symptom

清洗一半停止，螢幕顯示 F 故障碼

Clean process halt halfway, error F shown on screen

原因分析 Cause Analysis

濾網積油過載提醒、加熱管過熱保護、水路堵塞水流不足

Overloaded oil filter alert, heating tube overheat protection, clogged pipeline low water flow

用戶自檢 Self-Check Method

徹底清洗雙層濾網，清洗後長按復位鍵清除故障碼

Fully clean double filter, long press reset key to clear error code

維修更換零件 Replacement Parts

溫度溫控器、疏通清洗管路

Temperature thermostat, pipeline dredging service

故障現象 Fault Symptom

1/2檔正常，3 / 爆炒檔無反應

Speed 1 & 2 normal, speed 3 & turbo no response

原因分析 Cause Analysis

主控板高速檔位繼電器損壞、電機高速繞組斷路、檔位切換開關故障

Burnt high-speed relay on main board, open high-speed motor winding, faulty speed switch

用戶自檢 Self-Check Method

斷電復位；切換檔位聽內部繼電器有無吸合聲

Power off reset; switch speed & listen relay click sound

維修更換零件 Replacement Parts

主控電路板、調速電機

Main control board, variable speed blower motor

故障現象 Fault Symptom

按關機，風扇仍低速轉動，無法停止

Fan still run at low speed after shutdown press, cannot stop

原因分析 Cause Analysis

延時關機程序故障、主控板繼電器粘連、按鍵面板短路漏電

Delay shutdown program error, stuck relay on main board, touch panel leakage short circuit

用戶自檢 Self-Check Method

斷電5分鐘重啟恢復 = 程序故障；反覆出現需換板

Recover after 5 mins power off = program bug; frequent issue need board replacement

維修更換零件 Replacement Parts

觸控面板、主控電路板

Touch control panel, main circuit board

故障現象 Fault Symptom

爆炒10分鐘自動斷電，冷卻恢復

Auto power cut after 10 mins stir-fry, recover after cooling

原因分析 Cause Analysis

電機溫控保護器跳脫、濾網堵塞散熱差、電機老化發熱、煙道排風不順積熱

Motor thermal protector tripped, clogged filter poor heat dissipation, aged hot motor, blocked duct heat accumulation

用戶自檢 Self-Check Method

深度清洗濾網與風輪；縮短排煙管減少排風阻力

Deep clean filter & fan wheel; shorten exhaust duct to reduce air resistance

維修更換零件 Replacement Parts

電機溫控熱保護器、風機電機

Motor thermal cut-off protector, blower motor assembly

故障現象 Fault Symptom

開機有燒焦氣味，嚴重時冒煙

Burnt smell after startup, smoke generated in severe case

原因分析 Cause Analysis

電機繞組短路、電線高溫融化、主控板電容燒蝕、油污高溫碳化起火隱患

Motor winding short circuit, melted high temp wire, burnt main board capacitor, carbonized oil fire hazard

用戶自檢 Self-Check Method

立即斷電停用，拆開機頂查看線路有無發黑融化

Power off immediately & stop use, open top to check burnt melted wiring

維修更換零件 Replacement Parts

電機總成、主控板、內部線束

Blower motor assembly, main control board, internal wiring harness

故障現象 Fault Symptom

機身按鍵正常，遙控失靈

Body touch button normal, remote fully unresponsive

原因分析 Cause Analysis

遙控器電池沒電、紅外接收頭油污遮擋、接收板損壞

Dead remote battery, oil covered IR receiver, broken infrared receiver board

用戶自檢 Self-Check Method

更換遙控器電池；擦拭機身紅外感應視窗

Replace remote battery; wipe machine IR sensor window oil dirt

維修更換零件 Replacement Parts

紅外接收板、原裝遙控器

IR receiver board, original remote controller

故障現象 Fault Symptom

燃氣灶點火，煙機無聯動啟動