1. 機器提示缺水、無法進水｜進水閥堵塞

1. Machine shows water shortage, no water intake, inlet valve clogged

成因：進水閥堵塞、濾芯水垢、進水管折彎、水位感應器故障

Cause: Clogged inlet valve, limescale filter, bent pipe, faulty water sensor

2. 萃取不出咖啡、出水極細

2. No coffee output, very slow water flow

成因：沖煮頭堵塞、分水網咖啡油垢、水泵壓力不足

Cause: Blocked group head, oily shower screen, low pump pressure

3. 加熱緩慢、水溫不達標、咖啡偏酸

3. Slow heating, low temperature, sour coffee

成因：鍋爐水垢、溫控器損壞、加熱絲老化

Cause: Boiler limescale, broken thermostat, worn heater

4. 蒸汽棒不出蒸汽、蒸汽微弱

4. No/weak steam from steam wand

成因：蒸汽管路水垢、蒸汽閥卡滯、鍋爐壓力不足

Cause: Steam pipe limescale, stuck steam valve, low boiler pressure

5. 機器底部、沖煮頭、蒸汽棒漏水

5. Water leakage at base / group head / steam wand

成因：膠圈老化、水管破裂、鍋爐密封墊滲水

Cause: Aging rubber seal, cracked pipe, leaking boiler gasket

6. 水泵噪音巨大、持續空轉

6. Loud pump noise, pump running empty

成因：進水不足、泵體積水垢、泵葉輪磨損

Cause: Insufficient water, pump limescale, worn impeller

7. 萃取壓力不穩、壓力表指針亂跳

7. Unstable extraction pressure, fluctuating gauge

成因：壓力調節閥故障、水泵老化、管路積垢

Cause: Faulty pressure valve, aging pump, pipe limescale

8. 開機無反應、完全不啟動

8. No power, machine cannot turn on

成因：保險燒毀、主板故障、電源開關斷路

Cause: Blown fuse, faulty mainboard, broken power switch

9. 開機自動斷電、運行中途跳機

9. Auto power off during operation

成因：過熱保護、線路短路、變壓器損壞

Cause: Overheat protection, short circuit, broken transformer

10. Crema薄、咖啡出油少、萃取味道淡

10. Thin crema, weak coffee flavor

成因：分水網堵塞、壓力不足、沖煮頭積油垢

Cause: Clogged shower screen, low pressure, oily group head

11. 蒸汽棒噴水、奶泡混濁帶水珠

11. Steam wand sprays water, bubbly milk foam

成因：管路殘留冷水、蒸汽閥密封不良

Cause: Cold water in pipe, poor steam valve seal

12. 沖煮頭手柄卡死無法拆卸

12. Portafilter stuck, cannot remove

成因：咖啡殘渣硬化、密封圈膨脹老化

Cause: Hardened coffee residue, swollen gasket

13. 機器持續加熱、無法自動恆溫

13. Continuous heating, temperature control failure

成因：溫度探頭損壞、主板溫控模組故障

Cause: Broken temp probe, faulty mainboard control module

14. 磨豆一體款不出粉、出粉斷斷續續

14. Grinder no output, uneven powder

成因：磨豆倉堵塞、磨盤積油、馬達動力不足

Cause: Clogged hopper, oily burrs, weak grinder motor

15. 咖啡帶金屬銹味、異味嚴重

15. Metallic / rusty coffee odor

成因：鍋爐生銹、水垢堆積、管路細菌滋生

Cause: Rusty boiler, heavy limescale, bacteria in pipes

16. 面板按鈕失靈、指示燈不亮

16. Unresponsive buttons, dead panel lights

成因：面板線路脫落、控制面板燒毀

Cause: Loose panel wire, burnt control board

17. 鍋爐不升壓、完全無法出蒸汽

17. No boiler pressure, steam function dead

成因：壓力閥卡死、鍋爐穿孔、壓力感應器故障

Cause: Stuck pressure valve, boiler leak, faulty pressure sensor

18. 排水盤溢水、漏水報警無法消除

18. Drip tray overflow, permanent water alarm

成因：浮球感應器卡滯、排水管路堵塞

Cause: Stuck float sensor, blocked drain pipe

19. 開機持續抽水排水、無法停止

19. Constant pumping & draining after startup

成因：進水閥關閉不緊、主板進水短路

Cause: Leaky inlet valve, water damaged mainboard

20. 機器震動劇烈、運行抖動移位

20. Severe vibration & shifting during operation

成因：水泵減震膠墊老化、機內管路鬆動

Cause: Worn pump rubber pad, loose internal pipes

1. 每2-3日清潔沖煮頭分水網、濾網

1. Clean shower screen & filter holder every 2-3 days

2. 每週使用咖啡除油劑反向清洗沖煮頭

2. Backflush group head with coffee cleaner weekly

3. 每月拆解蒸汽棒清除奶漬，疏通管路

3. Disassemble & clean steam wand monthly

4. 香港硬水環境每3個月完整除水垢保養

4. Descaling every 3 months for HK hard water

5. 每次打奶泡後開蒸汽3秒沖走殘奶

5. Purge steam wand 3s after every milk use

6. 長期閒置需排空鍋爐清水防鏽蝕

6. Drain boiler if machine idle long term

7. 沖煮頭膠圈硬化膨脹立即更換

7. Replace group head gasket once hardened

8. 每週清理磨豆倉殘粉，避免油脂積聚

8. Clean grinder hopper weekly to remove coffee oil

9. 搭配軟水濾芯，減少水垢生成延長機器壽命

9. Use filtered soft water to reduce limescale

10. 每月檢查排水盤浮球，預防溢水故障

10. Inspect drip tray float sensor monthly