商業電器維修:5531 1921 家庭電器維修:6764 5053 維修售後支援:5445 4474
門店地址:香港九龍觀塘駿業裏10號業運工業大廈5D
Shop Address: 5D, Yip Wan Industrial Building, 10 Chun Yip Lane, Kwun Tong, Kowloon HK
營業時間:星期一至星期六,全日預約維修,星期日休息
Opening Hours: Mon-Sat, Full Day Repair Booking, Closed on Sunday
維修熱線:55311921 / 67645053
Hotline: +852 55311921 / +852 67645053
特大優惠:WPM Welhome咖啡機親自送到觀塘門店檢查,檢查費僅HK$300
Special Offer: WPM Welhome Machine Drop-off Inspection Fee Only HK$300
發送機型、故障畫面,快速報價
Send machine model & fault photo for instant quote
故障原因:加熱絲燒斷、溫控器損壞、水垢包覆鍋爐;保養建議:每2個月除一次水垢,避免自來水硬水長期使用
Cause: Broken heating coil, faulty thermostat, limescale boiler coating; Maintenance: Descaling every 2 months, avoid hard tap water
故障原因:泵老化、分水網堵塞、密封圈老化漏壓;保養建議:每次使用後沖洗分水網,半年更換全套膠圈
Cause: Aging pump, clogged shower screen, worn seal leak; Maintenance: Rinse shower screen after use, replace full seals every 6 months
故障原因:水管老化、鍋爐接頭膠圈破裂、水箱裂紋;保養建議:搬移機器輕拿輕放,不要過度扭緊水管接頭
Cause: Aging tube, cracked boiler seal, tank crack; Maintenance: Handle machine gently, do not over-tighten pipe joints
故障原因:蒸汽孔堵塞、蒸汽閥故障、副鍋爐加熱異常;保養建議:打完奶泡立刻開蒸汽沖洗蒸汽桿,每日清潔
Cause: Clogged steam tip, faulty steam valve, secondary boiler error; Maintenance: Purge steam wand right after milk foam every day
故障原因:保險絲燒斷、電源主板損壞、電源線斷路;保養建議:避免同時與大功率電器共用插座
Cause: Blown fuse, broken main board, power cord break; Maintenance: Do not share socket with high-power appliances
故障原因:沖煮頭密封圈老化變形;保養建議:每月檢查膠圈,有硬化即更換
Cause: Deformed group head rubber seal; Maintenance: Check seal monthly, replace when hardened
故障原因:分水網殘留咖啡油垢、鍋爐水垢;保養建議:每週使用咖啡清潔粉反沖沖煮頭
Cause: Oil residue on shower screen, boiler limescale; Maintenance: Backflush group head weekly with coffee cleaner
故障原因:浮球感應器卡垢、感應線路故障;保養建議:每周取出水箱徹底刷洗內壁浮球
Cause: Limescale stuck float sensor, wiring fault; Maintenance: Take out tank & clean float weekly
故障原因:泵固定墊老化、內部水管碰撞、缺少潤滑;保養建議:放置平整台面,每年保養內部泵組
Cause: Worn pump cushion, loose internal tube, lack lubricant; Maintenance: Place machine on flat surface, annual pump maintenance
故障原因:熱水獨立加熱管堵塞、溫控失效;保養建議:除水垢時同步沖洗熱水管路
Cause: Clogged hot water tube, thermostat fail; Maintenance: Flush hot water pipe during descaling
故障原因:沖煮頭螺紋堆積咖啡油垢、膠圈膨脹;保養建議:每週鋼刷清潔沖煮頭螺紋
Cause: Coffee oil clog group thread, swollen seal; Maintenance: Brush group thread weekly with steel brush
故障原因:細微水垢殘留、分水器微孔堵塞;保養建議:使用專業咖啡機除垢劑,不要用白醋替代
Cause: Residual limescale, clogged micro holes manifold; Maintenance: Use dedicated coffee machine descaler, avoid white vinegar
故障原因:蒸汽孔部分堵塞、蒸汽壓力不足;保養建議:每次用完針疏通蒸汽孔殘留奶漬
Cause: Partially clogged steam tip, low steam pressure; Maintenance: Clear milk residue with pin after each use
故障原因:過熱保護器跳掣、主板穩壓故障;保養建議:機器兩側保留散熱空間,不要封閉嵌入式擋板
Cause: Overheat protector trip, mainboard voltage fault; Maintenance: Leave ventilation space both sides, do not block embedded cabinet
故障原因:濾碗微孔堵塞、咖啡油脂堆積;保養建議:每日清潔濾碗,每週浸泡清潔粉
Cause: Clogged basket holes, thick coffee oil; Maintenance: Clean basket daily, soak with cleaner weekly
故障原因:內部管路生鏽、殘留發霉水漬;保養建議:長時間不使用需排空水箱、鍋爐存水
Cause: Rust internal pipe, moldy residual water; Maintenance: Empty tank & boiler if machine idle long time
故障原因:壓力開關損壞、主板控制訊號異常;保養建議:每年檢查壓力開關靈敏度
Cause: Broken pressure switch, mainboard signal error; Maintenance: Inspect pressure switch sensitivity yearly
故障原因:水箱底部密封墊脫落、水箱裂紋;保養建議:搬動時避免水箱撞擊硬物
Cause: Tank base seal fall off, tank crack; Maintenance: Avoid hard impact while moving tank
故障原因:溫控探頭積垢、接點氧化;保養建議:停用超過1個月重新使用前先完整除垢一次
Cause: Limescale on temperature probe, oxidized contact; Maintenance: Full descaling before reuse if idle over 1 month
月度保養:沖煮頭反沖、清潔蒸汽桿、檢查膠圈
季度保養:全機除水垢、刷洗水箱、檢查泵壓
年度深度保養:拆解內部管路、更換全套密封件、泵組潤滑、電路檢測
Monthly: Backflush group head, clean steam wand, check seals
Quarterly: Full descaling, tank deep clean, pump pressure test
Yearly Full Service: Disassemble pipes, replace all seals, pump lubrication, circuit inspection
頂級精品商用:La Marzocco、Slayer、Kees Van Der Westen、Synesso
Premium Commercial: La Marzocco, Slayer, Kees Van Der Westen, Synesso
中高端連鎖商用:Nuova Simonelli、Faema、Wega、Astoria、Rancilio、Cimbali、Conti、Brasilia、Vibiemme、Expobar
Mid-Tier Chain Commercial: Nuova Simonelli, Faema, Wega, Astoria, Rancilio, Cimbali, Conti, Brasilia, Vibiemme, Expobar
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到店/上門檢查機器,確認故障點,免費提供維修報價
On-site/shop inspection, confirm fault, free repair quotation
講解故障成因、更換零件、總費用,同意後開始維修
Explain fault cause, spare parts & total cost, start repair after approval