WPM Welhome 咖啡機維修香港邊間好｜資深維修師傅推薦
作者：香港駿弘電器維修公司
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发表时间：2026-07-11 18:41:32
咖啡機最常壞20個故障問題｜保養知識問與答
20 Common Coffee Machine Faults & Maintenance FAQ
1. 咖啡機不出咖啡、完全不出水怎麼辦？
1. Coffee machine no water / no coffee output?
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故障原因：水路堵塞、水泵損壞、進水閥故障、水箱感應器失靈、濾網嚴重積垢。
自查：清潔濾網、檢查水箱是否到位、除水垢；仍故障需更換水泵/進水閥。
保養建議：每2個月定期除垢，避免硬水長期累積水垢。
Cause: Blocked pipeline, broken water pump, inlet valve fault, water tank sensor error, clogged filter.
Self-check: Clean filter, reset water tank, descale regularly. If failed, pump or valve replacement needed.
Tip: Descale every 2 months to avoid limescale.
2. 咖啡出水細、水流緩慢、萃取無壓力
2. Slow coffee flow, low extraction pressure
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原因：沖煮頭堵塞、分水網積咖啡油垢、水垢阻塞管路、水泵壓力不足。
維修：拆洗沖煮頭、深度除垢、檢查壓力泵輸出。
Cause: Blocked brew head, oil clog on shower screen, limescale block, weak pump pressure.
Repair: Disassemble & clean brew head, full descaling, pump pressure test.
3. WPM Welhome半自動機不上壓、壓力錶無反應
3. WPM Welhome semi-auto no pressure, pressure gauge dead
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WPM Welhome常見故障：泵頭密封圈老化漏水、單向閥積垢堵塞、壓力開關故障。更換密封圈、清洗閥體即可修復。
WPM Welhome common issue: Aging pump seal leak, clogged check valve, pressure switch fault. Replace seal & clean valve to fix.
4. 咖啡機漏水，底部積水嚴重
4. Coffee machine leaking, water pooling at bottom
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密封圈老化、熱交換器滲漏、水箱破裂、排水管路脫落、沖煮頭膠圈磨損。
Aging rubber seal, heat exchanger leak, cracked tank, loose drain pipe, worn brew group gasket.
5. 蒸汽棒不出蒸汽、打奶泡無熱氣
5. No steam from steam wand, cannot froth milk
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蒸汽孔牛奶結垢堵塞、蒸汽閥故障、鍋爐加熱管水垢阻塞、加熱器損壞。
Milk clog on steam tip, faulty steam valve, limescale block boiler tube, broken heating element.
6. 咖啡味道發酸/發苦、萃取口感差
6. Sour / bitter coffee, bad extraction taste
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沖煮頭咖啡油垢累積未清潔、磨豆粗細不匹配、長期未除垢、鍋爐溫度異常。每週清潔沖煮頭分水網。
Dirty brew head oil residue, wrong grind size, overdue descaling, abnormal boiler temp. Clean shower screen weekly.
7. 全自動咖啡機磨豆機不轉、不出粉
7. Built-in grinder not spinning, no coffee powder
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咖啡豆卡豆、磨豆電機燒毀、磨豆感應開關故障、刀盤卡死。需拆機清理或更換磨豆馬達。
Coffee bean jam, burnt grinder motor, faulty sensor switch, jammed burr. Disassemble clean or replace motor.
8. 機器無法加熱、水完全不熱、咖啡冰涼
8. Machine no heating, cold coffee output
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加熱器燒斷、溫度保險絲熔斷、溫控器故障、主板供電異常。屬高頻維修零件。
Burned heating element, blown thermal fuse, faulty thermostat, mainboard power error. Very common replacement parts.
9. 機器噪音極大、運轉震動劇烈
9. Extremely loud noise & heavy vibration while running
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水泵老化磨損、機腳墊脫落、內部管路碰撞、磨豆刀盤進異物。
Worn water pump, missing rubber foot pad, loose pipeline, foreign object stuck in grinder burr.
10. 全自動機報故障代碼、面板閃燈無法操作
10. Error code flashing, control panel locked
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沖煮組未歸位、感應器髒污、主板程序異常、缺水/滿渣盤提醒。需專業師傅解讀品牌專屬故障碼。
Brew group misaligned, dirty sensor, mainboard program error, empty water / full dreg tray alert. Professional technician decode brand error codes.
11. 膠囊咖啡機膠囊刺穿不完全、萃取混濁
11. Capsule not fully pierced, cloudy coffee
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穿刺針彈簧老化、穿刺頭積膠囊殘渣堵塞，拆洗穿刺組件即可修復。
Aging piercing spring, capsule residue clog on needle. Disassemble & clean piercing assembly.
12. 商用雙鍋爐機一邊鍋爐不升溫
12. Dual boiler commercial machine one boiler no heat
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單側加熱絲斷路、獨立溫控器損壞、繼電器故障，餐廳商用機高發問題。
Broken single side heater, faulty independent thermostat, relay defect, frequent issue for cafe commercial machines.
13. 咖啡機開機自動斷電、跳掣
13. Machine auto power off / trip circuit breaker
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加熱器漏電、線路受潮短路、主板短路，切勿繼續開機，存在漏電危險。
Heater electric leakage, damp short circuit, mainboard short. Stop using immediately, electric shock risk.
14. 萃取時咖啡粉隨水流溢出、濾碗噴濺
14. Coffee powder overflow & splash during extraction
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分水網堵塞、粉壓太緊、膠圈間隙過大、單向閥失效。
Clogged shower screen, over-tamped coffee, oversized gasket gap, failed check valve.
15. 水箱感應失靈，明明有水仍提示缺水
15. Water tank sensor error, alert empty with full tank
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浮球感應器水垢覆蓋、磁鐵脫落、感應電路故障，清潔或更換感應組件。
Limescale covered float sensor, detached magnet, sensor circuit fault. Clean or replace sensor module.
16. 咖啡機長期保養流程，多久除垢一次？
16. Full maintenance schedule, how often to descale?
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家用：每2個月除垢，每週清洗沖煮頭；商用Cafe：每2週除垢，每日清潔蒸汽棒、沖煮頭。每月更換軟水濾芯延長機器壽命。
Home use: descale every 2 months, clean brew head weekly. Cafe commercial: descale biweekly, clean steam wand daily. Replace water filter monthly.
17. 嵌入式咖啡機拆裝困難，師傅是否上門拆？
17. Built-in coffee machine hard to remove, on-site disassembly service?
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我們專修Miele、Gaggenau、De Dietrich嵌入式機，師傅攜專用工具上門拆裝，無需自行搬運。
We repair Miele, Gaggenau, De Dietrich built-in models, technician carry professional tools for on-site disassembly.
18. WPM Welhome機更換配件價格透明，無隱藏收費？
18. Transparent spare part price for WPM Welhome, no hidden charges?
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觀塘門店檢查費固定300元，維修前報價，客戶同意才維修；不修僅收檢查費，無強制消費。
Fixed HK$300 inspection fee at Kwun Tong shop, quote before repair, no compulsory service if customer reject repair.
19. 冷萃、恆溫咖啡儲存櫃故障能否維修？
19. Can we repair cold brew & coffee constant temp cabinet?
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可維修Raching美晶、Vinvautz維諾茨、S.T.Dupont都彭、Oasis澳格思咖啡恆溫配套設備，製冷、控溫故障全處理。
Repair Raching, Vinvautz, S.T.Dupont, Oasis coffee constant temp storage equipment, fix cooling & temperature control faults.
20. 新界偏遠地區是否提供上門維修服務？
20. On-site repair for remote New Territories area?
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全香港島、九龍、新界荃灣、屯門、元朗、上水、大埔、沙田、西貢、將軍澳均覆蓋上門，偏遠地區可預約時段。
Full coverage HK Island, Kowloon, Tsuen Wan, Tuen Mun, Yuen Long, Sheung Shui, Tai Po, Sha Tin, Sai Kung, Tseung Kwan O, time slot booking for remote zones.
專業維修咖啡機全品牌一覽
All Coffee Machine Brands We Repair
全自動嵌入式高端家用
半自動家用發燒機(WPM Welhome類)
商用餐廳咖啡機
膠囊咖啡機
美式滴濾小型辦公機
國產平價咖啡機
冷萃/恆溫配套設備
一、全自動高端家用 / 嵌入式（香港豪宅、裝修嵌入式主流維修品牌）
Miele 美諾
Jura 優瑞
Delonghi 德龍
Saeco 喜客
Philips 飛利浦
Bosch 博世
Siemens 西門子
AEG
Liebherr 利勃海爾
De Dietrich 帝澤
Smeg 斯麥格
Gaggenau 嘉格納
1. Fully Auto Built-in Luxury Home Models (Hong Kong High-End Residence)
Miele
Jura
Delonghi
Saeco
Philips
Bosch
Siemens
AEG
Liebherr
De Dietrich
Smeg
Gaggenau
二、意式半自動家用發燒友品牌（WPM Welhome 同類家用機）
WPM Welhome
Breville 鉑富
Rocket 火箭
Gaggia 加吉亞
Bezzera 貝澤拉
ECM
Profitec
Quick Mill
Ascaso 艾斯卡索
La Pavoni 拉帕沃尼
Lelit 萊利特
Gemilai 格米萊
Caffè Casa 卡法
Nuova Simonelli Musica
2. Semi-Auto Home Barista Machines (WPM Welhome Series)
WPM Welhome
Breville
Rocket
Gaggia
Bezzera
ECM
Profitec
Quick Mill
Ascaso
La Pavoni
Lelit
Gemilai
Caffè Casa
Nuova Simonelli Musica
咖啡機標準維修順序流程
1
客戶WhatsApp/電話預約，說明機型與故障
2
選擇上門維修 / 自行送機至觀塘門店（檢查費$300）
3
資深師傅全機拆解檢測，確認故障零件
4
發送詳細維修報價，客戶確認同意再施工
5
更換原裝副廠配件，深度除垢清潔保養
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多次萃取測試、蒸汽測試，確認機器正常
7
交付機器，提供售後保障與日常保養教學
Standard Coffee Machine Repair Process
1
Book via WhatsApp / Phone, state machine brand & fault
2
Choose on-site repair / self-deliver to Kwun Tong shop (HK$300 inspection)
3
Senior technician full disassembly & fault diagnosis
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