特大喜訊 | BIG PROMOTION
咖啡機自提觀塘檢查費只須HK$300 | HK$300 Inspection Fee Self Pickup Kwun Tong

故障原因：主板故障、溫度感應器損壞、水泵異常、水路積垢堵塞、加熱器燒毀。

保養解決：勿重複開關機加重零件損壞，帶至觀塘門店讀取故障碼專業檢查，定期每3個月除垢保養減少報碼。

Error code pop up: Mainboard, temperature sensor, pump, heater failure. Do not restart repeatedly, send to workshop for code diagnosis, descale every 3 months.

故障原因：膠圈老化、水管破裂、蒸氣閥滲水、接水盤破裂、鍋爐密封墊損耗。

保養解決：每日清潔接水盤，半年更換一次密封圈，商用機每日檢查蒸氣管接頭。

Water leakage: Rubber seal aging, pipe crack, boiler gasket damage. Clean drip tray daily, replace seals every 6 months.

故障原因：沖煮頭堵塞、磨豆機刀片鈍化、分水網積咖啡油垢、泵壓不足。

保養解決：每次用完沖煮頭清洗，每週使用咖啡清潔粉沖洗分水網。

No coffee output only hot water: Group head clog, dull grinder burr, low pump pressure. Backflush group head weekly with cleaning powder.

故障原因：蒸氣孔被牛奶垢堵塞、鍋爐壓力不足、蒸氣閥故障、除垢不足水垢封閉管道。

保養解決：打完奶泡即時沖洗蒸氣棒，每兩週專用奶垢清潔劑浸泡。

No steam for milk frothing: Milk residue clog steam wand, boiler limescale. Rinse wand after every use, soak cleaner biweekly.

故障原因：長期未除垢、沖煮頭油垢堆積、鍋爐內水垢過厚、磨豆殘粉發霉。

保養解決：家用機3個月除垢一次，商用每月深度清洗整機水路。

Bitter metallic coffee taste: Heavy limescale, old coffee grease. Descaling every 3 months home machine, monthly deep clean commercial unit.

故障原因：咖啡豆卡進刀片、磨豆馬達燒毀、傳動齒輪斷裂、安全開關故障。

保養解決：勿放入大塊雜物，每個月清潔豆倉殘粉，避免馬達過熱。

Grinder not spinning: Bean jam, burnt motor, broken gear. Clean bean hopper monthly, avoid overheat motor.

故障原因：水泵老化、機身避震墊脫落、磨豆軸承磨損、鍋爐固定螺絲鬆動。

保養解決：放置平整台面，每年檢查內部避震零件，商用機定期加固螺絲。

Loud vibration noise: Aging water pump, loose shock pad, worn bearing. Place machine on flat surface, inspect shock absorber yearly.

故障原因：加熱管燒斷、溫控器故障、熱感應開關跳掣、電源供應模組損壞。

保養解決：切勿反覆斷電重啟，交由技師更換發熱零件，定期除垢保護加熱管。

Machine cannot heat up: Broken heating element, faulty thermostat. Avoid frequent power restart, descale regularly protect heater.

故障原因：泵壓不穩、分水網半堵塞、水路水垢積聚、進水濾芯髒污。

保養解決：更換進水濾芯，每週反沖沖煮頭，定期清除水路水垢。

Unstable coffee flow: Clogged water circuit, dirty inlet filter. Replace water filter, weekly group head backflush.

故障原因：壓力泵損壞、單向閥滲漏、鍋爐密封失效、壓力表感應管堵塞。

保養解決：WPM Welhome專用保養套件半年檢查一次閥門，避免缺水空燒損壞泵體。

WPM Welhome machine no pressure gauge reading: Pump failure, leaking valve. Half-yearly valve inspection, never run empty boiler.

故障原因：穿刺針彎曲、彈簧老化、殘留咖啡粉卡住卡槽、門扣變形。

保養解決：每次使用後清理膠囊槽，勿強行拉扯膠囊損壞穿刺針。

Capsule stuck cannot eject: Bent piercing needle, weak spring. Clean capsule slot after every brew, do not force pull capsule.

故障原因：門鉸鏈變形、鎖扣彈簧斷裂、導軌積咖啡殘渣、感應開關故障。

保養解決：定期擦拭門軌殘粉，嵌入式機避免重物撞擊門板。

Built-in machine door pop open: Broken hinge spring, dirty slide rail. Wipe slide rail residue regularly, avoid impact door panel.

故障原因：過熱保護開關跳掣、散熱風扇故障、電源負荷不足、鍋爐溫控老化。

保養解決：Cafe商用機每日清潔散熱口，每季度檢查風扇運作。

Commercial auto shutdown after continuous brewing: Overheat protection, broken cooling fan. Clean vent daily, inspect fan quarterly.

故障原因：內置保險絲燒斷、電源板燒毀、插頭線路短路、主板供電模組損壞。

保養解決：停止重複插電，交由維修檢查線路避免短路起火。

Blank screen no power: Blown fuse, burnt power board. Stop plug/unplug repeatedly, professional wiring inspection required.

故障原因：水位浮球卡滯、感應電極水垢覆蓋、水箱接觸點氧化。

保養解決：取出水箱清洗浮球與電極，半年一次清除水垢氧化層。

False low water alert: Stuck float sensor, limescale covered electrode. Take out tank clean float & sensor every 6 months.

故障原因：磨豆過粗、分水網破損、沖煮頭壓力不足、濾碗孔洞堵塞。

保養解決：細調磨豆粗細，每日刷洗濾碗殘油，更換破損分水網。

No crema thin watery espresso: Coarse grind, damaged shower screen. Adjust grind setting daily clean portafilter basket.

故障原因：電線高溫融化、馬達線圈燒毀、塑膠零件長期受熱老化。

保養解決：即時斷電停用，不可繼續使用，避免短路起火危險。

Burnt plastic smell: Melted wiring, burnt motor coil. Power off immediately stop operation for safety repair.

故障原因：奶管凝固牛奶脂肪、奶泵吸力不足、過濾頭堵塞、奶罐感應故障。

保養解決：每次打奶後即時清洗奶管，每日專用奶管清潔液循環沖洗。

Auto milk system blocked: Solidified milk fat block tube. Flush milk tube with cleaner liquid daily after use.

故障原因：電源插座接觸不良、內部線路鬆脫、主板供電晶片故障。

保養解決：更換穩定牆插，技師檢查內部線路接點加固。

Random power on/off: Loose internal wiring, faulty power chip. Replace wall socket, technician resecure internal wire joints.

家用保養週期：每日清潔沖煮頭、接水盤；每週奶管/蒸氣棒清潔；3個月除垢；每年全面檢查密封墊、水泵、馬達。

商用Cafe保養週期：每日機體清洗；每週深度反沖；每月除垢；每季檢查鍋爐、壓力泵、風扇。

Maintenance cycle: Daily group head clean, weekly steam wand flush, 3-month descale home machine, monthly descale commercial cafe machine.